New Leaf Vapor is a leading provider of high-quality vaping products and accessories in Florida. With a strong commitment to customer satisfaction and compliance, New Leaf Vapor operates multiple brick-and-mortar locations while also offering online sales and delivery services.
The Challenge
New Leaf Vapor focuses on providing a seamless shopping experience, ensuring that customers receive their orders efficiently and securely. They required an advanced e-commerce solution that could handle complex delivery and shipping logistics while maintaining compliance with age verification and state laws.
The Solution
To address these challenges, Lumav developed a fully integrated e-commerce solution with tailor-made design, advanced functionality, integrating multiple third-party services:
- Fully Integrated with ERP:Stocks, product data, catalogues, customers, orders etc are fully integrated with their Erply account using Lumav’s ecommerce solution as a base.
- Delivery Scheduling & Shipday Integration: Implemented a scheduling feature allowing customers to select 1-hour delivery slots, seamlessly integrated with Shipday for real-time driver dispatching and order tracking.
- Location-Based Order Processing: Using Google Maps API, the system determines the closest store to the customer’s address and verifies if it falls within the store’s delivery radius.
- Stock Availability Verification: Implemented an inventory check that notifies customers if requested items are out of stock at their selected store before checkout.
- Flexible Order Fulfillment Options:Configured store-specific fulfillment rules, allowing each location to independently manage delivery, shipping, and in-store pickup availability.
- Custom Shipping Restrictions: Developed a system to manually adjust shipping rates and restrict orders by zip code, ensuring compliance with shipping policies.
- Legal Compliance with Age Verification: Integrated AgeChecker.net to validate customers’ ages before they can complete checkout.
- Automated Notifications: Set up a robust notification system to keep customers informed at every stage of their order via email and SMS.
The Outcome
The new system has significantly enhanced New Leaf Vapor’s e-commerce operations, allowing for smooth and compliant order processing. Customers now benefit from:
- A seamless shopping and delivery experience with clear scheduling and real-time tracking.
- Faster order fulfillment with automated stock checks and location-based processing.
- 100% compliance with legal age verification and shipping restrictions.
By implementing this tailored solution, New Leaf Vapor has strengthened its position in the online vaping market.
“I was initially hesitant due to the complexity of what we needed developed, but Lumav proved to be the right choice. Their communication throughout the entire project was stellar, ensuring every detail was executed flawlessly. Not only did they deliver exactly what we envisioned, but in many cases, they exceeded our expectations. I highly recommend them to any business looking for top-tier development work”
Mike Gonzales
CEO of New Leaf Vapor
